INFO & Policies
PAYMENT: via Paypal
- All items ready to ship the same or next day from the UK (no post on weekends).
RETURNS/REFUNDS
TIGHTS:
I accept returns on unworn tights (e.g. changed mind about size/colour). You may request a refund or exchange within 2 weeks of receiving your order, buyer pays postage both ways. Items must be in the condition they were received in with any packaging/labels still attached. For hygine reasons I can't accept returns of worn tights.
OTHER ITEMS:
You may request a refund or exchange within 2 weeks of receiving your order, buyer pays postage both ways. Items must be in the condition they were received in with any packaging/labels still attached.
No returns accepted on custom orders.
LOST ORDERS:
I will replace damaged (with photographic proof) and lost packages (over 5 weeks from posting), unless an incorrect address was given when ordering.
Please contact me if you have any issue with your order.
EU CUSTOMERS - Please be aware that you will have to pay VAT on packages received.
QUICKEST POSTAGE:
International Tracked and Signed: Delivery aim of 5 - 7 working days to countries outside the UK (around 8 - 10 days total delivery time.
Next Day by 1pm UK: To guarantee delivery for next day in the UK please place your order by 2:30pm, orders ordered later than this may arrive the day after.
AVERAGE SHIPPING TIMES:
Standard/1st class postage - No tracking
International Standard or UK Royal Mail 1st Class postage:
UK - 1 day to 2 weeks,
Europe - 2 days to 3 weeks,
USA and Canada - 5 days to 3.5 weeks (most arrive by 2.5 weeks)
Rest of world - 1 week to 4 weeks.
Worldwide Shipping
I ship to all destinations worldwide that Royal Mail deliver to, if your address is written in non-roman characters (eg. Japanese) it helps with delivery if you can provide your address in English/romaji as well as in your native language (you can add this as a note at payment).
PAYMENT: via Paypal
- All items ready to ship the same or next day from the UK (no post on weekends).
RETURNS/REFUNDS
TIGHTS:
I accept returns on unworn tights (e.g. changed mind about size/colour). You may request a refund or exchange within 2 weeks of receiving your order, buyer pays postage both ways. Items must be in the condition they were received in with any packaging/labels still attached. For hygine reasons I can't accept returns of worn tights.
OTHER ITEMS:
You may request a refund or exchange within 2 weeks of receiving your order, buyer pays postage both ways. Items must be in the condition they were received in with any packaging/labels still attached.
No returns accepted on custom orders.
LOST ORDERS:
I will replace damaged (with photographic proof) and lost packages (over 5 weeks from posting), unless an incorrect address was given when ordering.
Please contact me if you have any issue with your order.
EU CUSTOMERS - Please be aware that you will have to pay VAT on packages received.
QUICKEST POSTAGE:
International Tracked and Signed: Delivery aim of 5 - 7 working days to countries outside the UK (around 8 - 10 days total delivery time.
Next Day by 1pm UK: To guarantee delivery for next day in the UK please place your order by 2:30pm, orders ordered later than this may arrive the day after.
AVERAGE SHIPPING TIMES:
Standard/1st class postage - No tracking
International Standard or UK Royal Mail 1st Class postage:
UK - 1 day to 2 weeks,
Europe - 2 days to 3 weeks,
USA and Canada - 5 days to 3.5 weeks (most arrive by 2.5 weeks)
Rest of world - 1 week to 4 weeks.
Worldwide Shipping
I ship to all destinations worldwide that Royal Mail deliver to, if your address is written in non-roman characters (eg. Japanese) it helps with delivery if you can provide your address in English/romaji as well as in your native language (you can add this as a note at payment).
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